Introduction

StoryBar Consulting ("we," "us," or "our") is committed to protecting the privacy of every individual who visits our website located at [yourwebsite.com] (the "Site") or engages with our consulting services. This Privacy Statement explains what personal information we collect, why we collect it, how we use and protect it, and the rights available to you. By using the Site, you acknowledge that you have read and understood this statement.

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Who We Are

StoryBar Consulting is a professional consulting firm operating at 20 N. Broadway, E-121, White Plains, NY 10601. For the purposes of applicable data protection law, StoryBar Consulting is the data controller responsible for your personal information. If you have any questions or concerns about this statement or our data practices, you may contact us at info@storybar.co or by post at the address above.

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Information We Collect

We collect personal information in two primary ways: information you provide to us directly, and information collected automatically when you use the Site.

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Information you provide directly may include your name, email address, phone number, company name, job title, and any other details you submit through our contact forms, enquiry submissions, newsletter sign-ups, or when you engage us as a client. If you communicate with us by email or telephone, we may also retain a record of that correspondence. Information collected automatically includes technical data such as your IP address, browser type and version, operating system, the pages you visit on the Site, the time and duration of your visit, referring URLs, and device identifiers. This data is collected through standard server logs and, where applicable, through cookies and similar tracking technologies described further below.

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We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has submitted information to us, please contact us immediately so we may delete it.

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Cookies and Tracking Technologies

Our Site uses cookies, which are small text files placed on your device to help us understand how the Site is used and to improve your experience. We may use strictly necessary cookies (required for the Site to function), analytical or performance cookies (to understand visitor behaviour using tools such as Google Analytics), and functionality cookies (to remember your preferences). We do not currently use advertising or profiling cookies. You may control or withdraw your consent to non-essential cookies at any time through your browser settings or our cookie preference tool [if applicable]. Please note that disabling certain cookies may affect the functionality of the Site.

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How We Use Your Information

We use the personal information we collect to respond to your enquiries and provide our consulting services; to manage our client relationships and fulfil our contractual obligations; to send you relevant updates, newsletters, or information about our services where you have opted in or where we have a legitimate interest in doing so; to improve and personalise the Site and our service offerings; to comply with our legal and regulatory obligations; and to protect the security and integrity of our business.

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We rely on the following legal bases to process your personal information: performance of a contract or pre-contractual steps at your request; compliance with a legal obligation; our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights; and your consent, where we have specifically asked for it.

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How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with trusted third-party service providers who assist us in operating the Site and delivering our services, such as website hosting providers, email platforms, and analytics services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable law.

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We may also disclose your information where required by law, court order, or regulatory authority, or where necessary to protect the rights, property, or safety of StoryBar Consulting, our clients, or others. In the event of a business transfer, merger, or acquisition, your information may be transferred to the successor entity, subject to equivalent privacy protections.

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International Data Transfers

Where we transfer personal data outside of the United Kingdom or the European Economic Area, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses approved by the relevant authorities, to ensure your data receives a level of protection consistent with applicable law.

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Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, to maintain accurate business records, or to comply with our legal obligations. Client engagement data is typically retained for 7 years following the conclusion of an engagement. Enquiry data for non-clients is typically retained for 12 months. These periods cover New York's six-year contractual limitation period, the federal tax audit window, and align with the reasonable necessity standard under GDPR and UK GDPR You may request deletion of your data at any time, subject to any overriding legal obligation we may have to retain it.

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Your Rights

Depending on your location, you may have rights under applicable data protection law including the right to access the personal data we hold about you; the right to have inaccurate data corrected; the right to request erasure of your data in certain circumstances; the right to restrict or object to our processing of your data; the right to data portability; and the right to withdraw consent where processing is based on consent. If you are a California resident, you may also have rights under the California Consumer Privacy Act, including the right to know, the right to delete, and the right to opt out of the sale of personal information (note: we do not sell personal information).

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To exercise any of these rights, please contact us at info@storybar.co. We will respond within 30 days, or within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights.

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Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include [briefly describe: e.g., encrypted data transmission via SSL, access controls, secure hosting]. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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Third-Party Links

The Site may contain links to third-party websites. This Privacy Statement does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy statements of any third-party sites you visit.

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Changes to This Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or applicable law. We will post the updated statement on this page with a revised effective date. Where changes are material, we will take reasonable steps to notify you. Your continued use of the Site following any update constitutes acceptance of the revised statement.

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Contact and Complaints

If you have any questions, concerns, or complaints about how we handle your personal data, please contact us at info@storybar.co. If you are located in the UK or EU and are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority — in the UK, this is the Information Commissioner's Office (ICO) at www.ico.org.uk; in the EU, you should contact the data protection authority in your member state.